Increase your leads by 25%
That's exactly what RelixChat did for many businesses, and it can do the same for you.
AI Engine
Advanced RAG Engine
Ultra Fast Response (3 sec Avg.)
Smart Context Detection
Human Handoff Intelligence
Lead Management
Built-in Lead Inbox
Follow-up Reminders & Statuses
Notes & Activity Timeline
Team Assignment & Bulk Actions
Live Chat & Team
Live Human Takeover
Instant Lead Alerts (Email, Mobile & Browser)
Callback Requests
Full Chat History
Customization & Security
Fully Customizable Widget
Multi-Campus / Multi-Location
Office-Hours-Aware Replies
Data Privacy & Isolation
Everything RelixChat can do in one place.
Explore all features →
Browse by industry
By Use Case
Lead Generation
Admissions & Enquiries
24/7 AI Support + Human Handoff
Appointment & Callback Booking
CRM Integration
See RelixChat working on your own site.
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RelixChat is an AI chatbot that talks to your
website visitors and turns them into leads.
Best AI chatbot
For Education & Businesses.
The AI answers questions, collects details, books callbacks and sends every lead straight to your team.
01
Lead Generation
Most people leave a website without filling any form. RelixChat starts a chat instead. It answers their question first, then asks for their details in a natural way.
- Lead capture in chat - name, email and phone are collected during the conversation, not on a separate form.
- Custom lead forms - add your own fields like course, city or budget.
- HOT lead detection - when someone says "call me", the lead is marked HOT right away.
- Source tracking - every lead shows which campaign and page it came from.
HOT lead detected
02
Admissions & Enquiries
Fees, eligibility, scholarships, last dates. Your team answers the same questions all day. RelixChat learns your official information once and answers every student correctly, at any hour.
- Trained on your content - answers come from the information you approve, nothing made up.
- Multi-campus support - it asks which campus or course first, then answers for that one.
- Counselor dashboard - every enquiry is saved with the full chat.
- Office hours - replies change when your team is offline.
Fee question answered in 3 seconds
03
24/7 AI Support + Human Handoff
The AI handles the routine questions. Your team steps in when a real person is needed. When a visitor asks to talk to someone, a counselor can join the same chat, live.
- Fast replies - visitors get an answer in about 3 seconds.
- Smart handoff - phrases like "call me" or "speak to a counselor" bring in a human.
- One-click takeover - your team replies inside the same conversation.
- Full history - the visitor never has to repeat their question.
Counselor joined the chat
04
Appointment & Callback Booking
Interested visitors don't want another form, they want a call. RelixChat books the callback inside the chat and makes sure your team follows up on time.
- Callback in chat - one message and the visitor is in your call queue.
- Instant alerts - email, mobile and browser notifications the moment it happens.
- Follow-up reminders - set a date and a note, overdue leads get flagged.
- Lead stages - new, contacted, follow-up, qualified, closed.
Callback booked, follow-up set
05
CRM Integration
Leads are useful only where your team works. Every lead is sent to your CRM the moment it is captured, mapped to your fields, with its source data attached.
- Works with your CRM - connects through API and webhooks, including Meritto (NoPaperForms), Zapier and Google Sheets.
- Field mapping - match our fields to yours, add fixed values where needed.
- Source data included - UTM source, medium and campaign travel with each lead.
- Delivery logs - see every push and catch failures, no lead is lost silently.
Lead synced to CRM
FAQ
Q: What are the main use cases of an AI chatbot?
A: The most common use cases are lead generation, answering enquiries, 24/7 customer support, booking appointments or callbacks, and sending leads to a CRM. RelixChat covers all five in one tool. The AI talks to your website visitors, answers their questions, collects their details, and passes everything to your team.
Q: How does a chatbot generate leads from my website?
A: Most visitors read your website and leave without filling any form. A chatbot starts a conversation instead. It answers the visitor’s question first, then asks for their name, phone number, and email in a natural way, right inside the chat. You can also add your own form fields, like course, city, or budget.
Q: How does the chatbot know when a lead is serious?
A: RelixChat reads the intent behind the conversation. When a visitor says things like “call me” or asks about payment and next steps, the lead is marked HOT right away and your team gets an instant alert on email, mobile, and browser. So your team always knows which lead to call first.
Q: Can an AI chatbot handle admission enquiries for education institutes?
A: Yes, this is one of the biggest use cases. Students ask the same questions about fees, eligibility, scholarships, and last dates all day. RelixChat learns your official information once and answers every student correctly, at any hour. It can even ask which campus or course the student wants first, then answer for that one.
Q: Can an AI chatbot give 24/7 customer support?
A: Yes. The AI replies in about 3 seconds, at any time of day, even when your whole team is offline. It handles the routine questions on its own. You can also set your office hours, so the chatbot changes its replies when your team is away and offers a callback instead.
Q: Can a human take over the chat from the AI?
A: Yes. When a visitor asks to speak to a person, your team gets an alert, and any team member can join that same chat with one click and reply live. The visitor never has to repeat their question, because the full chat history is right there in front of your team member.
Q: Can a chatbot book appointments or callbacks?
A: Yes. When a visitor wants a call, RelixChat books the callback inside the chat itself, and the visitor goes straight into your team’s call queue. Your team can then set a follow-up date and a note on each lead, and any lead that is overdue gets flagged so nobody is forgotten.
Q: Can the chatbot send leads to my CRM?
A: Yes. Every lead is pushed to your CRM the moment it is captured, through API and webhooks. It works with CRMs like Meritto (NoPaperForms), and also with Zapier and Google Sheets. You can map our fields to your CRM fields, and delivery logs show every push, so no lead is ever lost silently.
Q: Can I see which ad or campaign a lead came from?
A: Yes. Every lead carries its source data, including the UTM source, medium, and campaign, plus the page the visitor was on. This tells you which ads and pages actually bring paying customers, so you can spend your marketing budget on what works and stop what does not.
Q: Do I need a different chatbot for each use case?
A: No, one RelixChat setup does all of it. The same chatbot answers questions, captures leads, spots hot leads, books callbacks, hands chats to your team, and syncs with your CRM. You set it up once on your website, and every use case works together inside one dashboard.